Today we’re joined by our Junior Planner, Georgia, to talk about her first five jobs. From pulling pints to a year in Paris, great coffee to great content, discover how her career has developed and the lessons she’s learnt along the way.
1. Waitress & Barmaid – The Canal Side Cafe, Bradford on Avon
My first ever job was as a waitress in a bustling canal-side café. I remember hot summer days when there were queues out the door and I had to juggle several things at once. The job certainly kept me on my toes and made me develop a really strong work ethic. I used to come home from a long shift with aching feet, physically exhausted. But the tips made it worth it. I eventually made it from waitress to pulling pints on the bar and realised how much nicer people are to you when you’re serving them booze…
LESSON: I learnt two invaluable lessons here. The first being that having good communication within a team is essential to pre-empting problems (and solving them if they do arise). The second being – working with the general public requires the patience of a saint. I have mastered a great poker face!
2. English Language Teaching Assistant – British Council, Epône-Mezieres, France
I studied English Literature and French at uni and as part of my course was required to live abroad for a year. A year spent eating fresh baguettes and drinking great red wine? Eating ALL the cheese? Sign me up! I chose to work as a British Council assistant in a French secondary school near Paris, where I taught English to the kids. I gained a lot of confidence, independence and leadership skills in this role. And enjoyed getting creative with lesson plans to add a bit of fun into language learning.
LESSON: It’s all in the preparation… proper planning is key to ensuring success (especially when you’re stood in front of a class of 20 kids!) Also if something doesn’t quite go as you expected it to, learn from your mistakes and revise it the next time around.
3. Shift Manager – Starbucks
Whilst I was on the hunt for a grad job, I worked at Starbucks for a brief stint – despite being a tea lover ‘till the day I die. Again, another public-facing role, I enjoyed the chit-chat with customers, learnt how to make cool latte art and learned a lot about coffee, even though I don’t like the stuff! To this day I don’t understand the hype about the pumpkin spice latte…
LESSON: Personalising customer service goes a long way for customer loyalty, for example getting to know regulars’ orders by heart.
4. Account Manager – Bowline Communications, Bath
My first grad job out of uni, I learnt a hell of a lot in this role. Not only holistic things about the Marketing industry, but also specifics like project management, budget management, timescales, the print process, creative briefs and so forth. Equally, the art of building client relationships – that was a biggie. Getting to know clients personally and having a bit of chit-chat before plunging straight into work stuff is a must to building those relationships.
LESSON: Shake off the ‘perfectionist’ mentality and be prepared to dive straight in and learn from mistakes. Also find a creative outlet within the day job, you’ll go stir crazy looking at Excel spreadsheets all day!
5. Digital Content Manager – Bowline Communications, Bath
I learnt heaps about digital marketing and content marketing during this time. From CMS, to social media, copywriting, Google Analytics and more, I loved being responsible for the company blog and growing our social channels. I was particularly proud of an International Women’s Day campaign that I ran – seeing an idea come to life and flourish with input from the design team was amazing.
LESSON: Successful content requires solid strategy, planning, awareness of SEO and your target audience. Not to mention plenty of personality!
So there we have it! You’ve got the goss on Georgia’s first five jobs.
Read more on our Where Next series here.